June 29, 2017
by Karen Renner

International Digital Civility Index (DCI)

This index measures consumers’ lifetime exposure to online risks. These risks are encapsulated into four categories: Behavioural, Intrusive, Reputational and Sexual. The results incorporate responses from adults and youth.

Intrusive: Unwanted contact (43%) was the main driver of Intrusive risks and had the highest incidence of any individual risk. This included unwanted contact, hate speech, and discrimination.

Behavioural: these risks (39%) were the second most common occurring risk category. Over one in five had experienced Treated mean (22%) or Trolling (21%) and both were among the top five individual risks. Online harassment and cyberbullying fall into this category.

Sexual: Three in ten consumers had experienced a Sexual risk (30%) led by Unwanted sexting (received or sent, 24%) and Sexual solicitation (15%).

Reputational: Among Reputational risks, people were most likely to have encountered Doxing (12%) followed by damage to personal reputation (8%). Doxing is the publishing of private or identifying information about an individual on the Internet, typically with malicious intent.